Privacy Policy Statement
This privacy policy explains how we collect, use, and safeguard your data when you interact with our website or services. We prioritize transparency and compliance with all applicable South African data protection regulations.
What Information We Collect
We collect certain personal and non-personal information that helps us provide better services and website experiences.
- Contact details such as name, email address, and phone number provided via forms.
- Technical data including IP address, device information, and browsing behavior.
- Interactions with our website features or marketing communications.
- Any additional information you submit directly through inquiries or feedback forms.
How We Use Your Data
Your data is utilized to deliver services, communicate updates, and uphold website security.
- Responding to your requests and inquiries efficiently.
- Providing personalized SEO recommendations where relevant.
- Improving website performance and service delivery.
- Complying with legal obligations and regulatory requirements.
Legal Grounds for Processing
We process data only with lawful grounds under South African privacy laws.
Your data is collected and processed either by consent, contract necessity, or compliance with legal requirements—never for unsolicited marketing or sales purposes.
Sharing Your Data
We only share your information as needed for service delivery or legal compliance.
- Vetted service partners strictly working within data protection agreements.
- Government regulators or law enforcement if legally required.
- Otherwise, no data is sold or traded to external parties for direct marketing.
Data Security
We implement both technical and organizational safeguards to protect your information, including encryption, access controls, and regular protocol reviews. While we work to maintain the highest standards, no online system can be fully immune from risk.
Your Rights
You have control over your data and can access, update, or request deletion as covered by law.
- Request access to the personal data we have stored.
- Request correction or deletion of your information where appropriate.
- Opt out of specific uses or withdraw given consent for processing.
- Request information about our data processing practices at any time.
Cookies & Tracking
Cookies help us improve site usability and understand visitor trends. You can adjust cookie preferences in your browser and view full details in our Cookie Policy.
Cookie Policy Cookie Policy
Contact Us
For privacy questions or to exercise your rights, contact our team using the channels below.
Email Address: content@raventolivia.sbs
Phone: +27(36)4664385
Address: 69 President Street, Johannesburg 2001 South Africa
Policy Updates & Changes
We update this policy as required for compliance. The latest changes take effect immediately upon posting to this page.
Last Updated: March 9, 2026